Privacy Policy

This Privacy Policy outlines how Golden Century collects, uses, discloses, and manages your personal information in compliance with applicable Australian data protection laws and gambling regulations. Golden Century operates under the license of Curacao eGaming and is committed to protecting your privacy and ensuring a safe gaming experience.

Data Collection

Golden Century collects various types of personal data to provide our online casino services effectively. The types of data collected include:

• Registration Data: Information provided during account creation, including name, date of birth, address, and contact details.
• Payment Details: Information related to financial transactions, including credit card information and other payment methods utilized for deposits and withdrawals.
• Technical Logs: Data generated through your use of our services, including IP addresses, device information, browser type, and logs of your activities on the platform.
• Cookies: Small text files stored on your device that enhance your experience by saving preferences and tracking usage patterns.

Purpose of Data Usage

The information collected is used for several essential purposes, including:

• Account Management: To create and manage your account, facilitating access to our online pokies and associated features.
• Marketing Communication: To send promotional materials, updates, and other communications regarding our services, which you can opt-out of at any time.
• Anti-Fraud Checks: To verify user identities and prevent fraudulent activities, ensuring the integrity of our gaming environment.
• AML Compliance: To comply with anti-money laundering regulations by monitoring and reporting suspicious activities.
• KYC Procedures: To perform Know Your Customer checks to confirm the identity of our users, ensuring responsible gaming practices.

Data Sharing

Golden Century may share your personal information with third parties in certain situations, including:

• Disclosure to Payment Providers: To process transactions and facilitate deposits and withdrawals securely.
• Verification Partners: To assist in identity verification and fraud prevention measures.
• Regulatory Authorities: To comply with legal obligations and provide necessary information as required by law.

All third parties with whom your data is shared are required to uphold similar standards of privacy and data protection.

User Rights

You have specific rights concerning your personal data, which include:

• Right to Access: You may request access to your personal information held by Golden Century.
• Right to Request Deletion: You can ask for your personal data to be deleted, subject to legal obligations that may require us to retain certain information.
• Right to Restrict Processing: You can request that we restrict the processing of your data under certain circumstances.

To exercise these rights, please contact our support team.

Cookie Policy

Golden Century uses cookies to enhance your experience on our platform. The types of cookies we use include:

• Essential Cookies: Necessary for the operation of our website, enabling core functionalities such as security and network management.
• Analytical Cookies: Used to collect information about how visitors use our website, helping us improve performance and user experience.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, be aware that some features of our service may not function correctly without cookies.

Data Security

Golden Century takes the security of your personal information seriously. We implement various technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes encryption, secure servers, and regular security assessments.

Data Retention

Your personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon expiration of the retention period, we will securely delete or anonymize your personal information.

Changes to This Privacy Policy

Golden Century reserves the right to modify this Privacy Policy at any time. Any changes will be communicated to users through notifications on our website or via email. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please reach out to our support team.

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.